Introducing MindWell Concierge
Luxury mental healthcare. Elevated peace of mind. Experience personalized psychiatric support from the comfort of your home. Crafted with compassion, discretion, and clinical excellence.
Private. Personal. Powerful.
Our Mission
At MindWell Concierge, our mission is to deliver private, personal, and powerful psychiatric care that bridges the gap between provider appointments and real-life needs. We specialize in high-touch, in-home and virtual psychiatric nursing services designed to promote treatment compliance, improve care coordination, and offer luxury-level support for discerning clients. Our goal is to ensure that every client feels supported, stabilized, and empowered between visits so no one falls through the cracks.
Dedicated Mental Health Support for professionals seeking Exclusive & Elevated Care
For professionals whose demanding careers leave little time for self-care, MindWell Concierge offers a private, on-demand mental health service designed to fit your lifestyle. Our discreet and flexible care model ensures you receive the support you need—without compromising your privacy, schedule, or standards of care. We function as an extension of the psychiatrist’s plan carrying out follow-ups, labs, medication administration, and education in a discreet and holistic manner.
In-person and remote options
Serving Metro Atlanta, we meet you where you are—whether it’s in the comfort of your home, at a local park, your favorite coffee shop, or through secure virtual Telehealth sessions.
Meet our team
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Rachael BSN, RN, PMH-BC
Rachael is a board-certified psychiatric registered nurse with extensive experience across both hospital and outpatient psychiatric settings. She founded MindWell Concierge to redefine mental health care through a highly personalized, private, and flexible approach tailored to meet the needs of busy professionals, families, and individuals seeking high-touch support.
Driven by firsthand insight into the gaps within traditional systems, Rachael built a care model that prioritizes what happens between appointments—recognizing that meaningful support often begins outside the clinic. Her mission is to provide compassionate, on-demand psychiatric care that fosters trust, continuity, and real-life results.
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Jacob, Operations & Systems
Jacob serves as the Head of Operations & Systems at MindWell Concierge. With a degree in Business Information Systems and years of experience, he brings a strong background in technology infrastructure, cybersecurity, and business operations. His expertise ensures that all systems — from client data security to scheduling, billing, and digital workflows — are optimized for efficiency, compliance, and reliability. A highly dependable asset to the company, Jacob plays a pivotal role in aligning the business’s backend systems with its commitment to privacy, innovation, and concierge-level service.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
— Aristotle
Our services
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In-home
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Medication Support
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Coaching
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Triage & Transitions
Membership Packages
All packages are private pay and tailored to your unique needs.
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1 comprehensive virtual or in-home wellness check-in (60 min)
1 additional brief follow-up (virtual, 30 min)
Coordination with therapists, PCPs, or psychiatrists
Prescription education + med refill triage
Text/email support during business hours
Access to preferred lab and injection scheduling
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2 comprehensive visits (home or telehealth, 60 min each)
2 brief virtual check-ins (30 min each)
Priority scheduling + weekend availability
Medication/symptom monitoring
Care coordination with multiple providers
Accompaniment to select doctor appointments (virtual/in-person)
Routine labs drawn at home
Monthly injection (LAI or B12 included)
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Up to 4 in-home or virtual visits (60–90 min each) including:
Post-op or medication monitoring
Wound checks, vitals, med administration
Home lab draws with result review
24–48hr urgent care response time
Daily check-in texts or phone calls
Family/caregiver updates as requested
Medication prep and pill planner set-up
Coordination with all involved providers
Services & Add-Ons
While MindWell Concierge primarily operates on a membership model, select services may be available on a case-by-case basis without a membership. A consultation is still required to assess your needs and determine service eligibility. For active members, additional services beyond your chosen package can be added at any time as à la carte add-ons. This allows you to customize your care plan with flexibility, while maintaining priority scheduling and access.
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Full psychiatric assessment
Medication education & adherence support
Safety & compliance check
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Mobile phlebotomy
Coordination with lab for lithium, Depakote, Clozaril, etc.
Secure specimen handling
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Check-in for symptoms, side effects, or education
Telehealth medication or routine support
Emotional check-ins for clients or caregivers
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Collaboration with psychiatrist, therapist, or PCP
Treatment updates and handoff support
Medication clarification or referrals
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Medication verification
Injection administration
Observation for side effects or adverse reaction
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Rapid in-home psychiatric nurse response
Crisis intervention or post-hospital transition
After-hours availability based on schedule
FAQs
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MindWell Concierge is not a clinic—we are a mobile and virtual concierge service. We operate between psychiatrist or therapy visits, ensuring clients receive follow-up care, compliance support, medication education, and in-home services without the rigidity of a clinic model. No waiting rooms. No rushed appointments. Just high-touch support when and where you need it.
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Not at this time. I am a licensed registered nurse, not a nurse practitioner—so I do not prescribe. However, I work closely with your psychiatrist or prescriber to coordinate care, administer long-acting injectables, provide medication education, and draw labs as ordered.
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No, we are a private-pay service. This allows us to offer extended, personalized care without restrictions from insurance networks.
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We currently serve the metro Atlanta area for in-home visits and offer virtual services across select states. Please contact us to confirm availability in your area.
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Yes, all services are available virtually or in-home, depending on your needs and location.